By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the “user” or “you”) agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.
All changes will take immediate effect after having been published on the Website and by accessing or using the Website, you accept and agree to all such changes.
Access to Website and Services
Comparemart grants you permission to access the Comparemart website under the following terms and conditions:
All use will be done solely for personal, non-profit purposes.
It is forbidden to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Website.
Any interventions that might cause temporary or permanent disfunctions to the Website are strictly forbidden.
It is strictly forbidden to interfere with or disrupt the Website or Services or servers or networks connected to the Website or Services, except for those changes necessary to the best use of the Website.
It is strictly forbidden to defame or in any other way harass or invade the privacy of other members.
It is strictly forbidden to send any unsolicited or unauthorized advertising or promotional materials to the other users of the Website.
Accessing certain Services on the Website (such as Competitions, Newsletters and Surveys) requires the creation of a user account on the Website. Members are responsible for the confidentiality of their user names and passwords and will inform the Comparemart administrators immediately in case of unauthorized use of their user names or passwords.
You are not allowed to use automated machines, algorithms, software or functions, in order to generate repeated access to the Website.
The Website includes links and banners linking to other websites, which are neither owned nor controlled by COMPAREMART. COMPAREMART is not responsible or liable for any content, advertising, products, or other materials on, or available, from such sites or resources.
Description of Services
The services provided by Comparemart include but are not limited to a range of search functionalities based on keywords or product categories, merchant and product reviews and any other services that shall be added in the future. The main purpose of the Website is to provide users with information regarding the products and services offered by third parties (the “Merchants”) and also to provide web links to the online shops selling those products and services.
Comparemart is not acting as agent for the Merchants whose products are being listed on the Website and is neither selling, reselling nor licensing the products listed.
Comparemart is not a party in any transaction or contract that you may establish with any Merchant that has products listed on the Website and has no liability with regard to the products listed.
Responsibility towards the listed products
Will not warrant for the content listed on the Website, provided by its partners or by the users.
Cannot be held responsible for the price changes of the listed products or any damages and profit loss caused by those changes.
Cannot be held responsible for the content, quality or nature of the listed websites and products.
Cannot be held responsible for the damages incurred by accessing the links listed on the Website. Comparemart will not warrant for the accuracy of the product descriptions listed on the Website.
Will not warrant and cannot be held responsible for the products that you have purchased. You agree to not involve Comparemart in any way in disputes that may occur between you and any Merchant listed.
Intellectual property rights
The Content of this Website is offered to you as an individual and it allows interacting with other users only for personal use. The Content cannot be reproduced, duplicated, copied, sold, resold or exploited for any commercial purposes.
You may not in any way and by any means, copy, edit, reproduce, post, republish, download, transmit, commercially exploit or distribute the Services, pages , materials or information on the Website or any other elements comprising the Website. A copy of the contents is solely permitted for personal and non-commercial use, under the condition that the origin of the contents is mentioned, for example through a statement of the copy’s source.
Responsibility for content
Comparemart provides product descriptions, information regarding prices for certain products or services, user comments, ratings and reviews and other content (“Website Content”) in relation to products and merchants listed on the Website. These products are not sold by Comparemart, but by third party Merchants.
Comparemart does not at any time warrant that the Website Content is free from errors or accurate.
The comments and reviews published on the Comparemart Website belong to users and they do not guarantee the quality and performance of the products, services or merchants. The entries published by users do not express Comparemarts’ endorsement of any opinion or advice expressed.
The registered merchants or third parties can pay for a preferential positioning within the search results, but this will not influence the reviews, comments or approval posted by users on the Website.
The Content of the Comparemart Website will be used for information purposes only; any commercial use of the Content requires prior written permission from Comparemart.
The Comparemart Website allows or will allow: a) posting content such as comments, classifieds, reviews, videos and images; b) hosting, sharing and publishing the posted materials.
By accessing the Website you agree to the fact that Comparemart will not warrant the confidentiality of these materials.
You acknowledge that you are responsible for all information, data, text, photographs, graphics, video, messages and other materials posted on the Website.
You warrant that you are owner of the materials you posted, or that you have the consent or permission to use these materials in any way, including its reproduction and distribution on the Website or other channels;
You grant us a royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable right and license to use, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, perform and display Content posted by you , in whole or in part, worldwide, at present or in the future;
With regards to your posts, comments, reviews, photos, classifieds, comments and all uploads on the Website you agree to the following:
You will not post any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, unless you have the owners’ consent to perform such an action and to offer Comparemart the license to use it;
You will not post any Content that might harm Comparemart or other third parties;
You will not post any Content that is false, inaccurate, illegal, harmful, abusive, harassing, vulgar, privacy invasive or that offends or intimidates individuals or groups of individuals with regard to gender, age, race, ethnicity, religion, sexual orientation or disabilities;
You will not post any Content promoting illegal activities;
You will not post any Content containing unsolicited or unauthorized advertising, “junk mail”, “spam” or unsolicited information.
You will not use the identity of another real person in your interactions with the Website or Services.
Comparemart can and will reject or remove any User Content (classifieds, comments, links, images or other materials) that is considered to be a violation of the Terms of Service or of the law.
In case of suspicions regarding the infringement of your intellectual property rights by the Website Content, please contact us.
Any notice must include all of the following elements:
Physical or electronic signature of the holder or of the person appointed to represent the holder of the copyrights claimed to have been infringed;
Indication of the materials (or list of materials) bearing the copyright allegedly infringed;
Contact details of the notice signatory: name, postal address, phone number, e-mail address.
Links to other websites or resources may be provided by Comparemart or by third parties. As control over such sites and resources cannot be performed, by using this Website you acknowledge and agree that we are not responsible for the availability of such external sites or resources, that we do not endorse and that we are not responsible or liable for any content, advertising, products, product information or any other materials that are made available on or through these websites. Furthermore, you acknowledge and agree that any damage or loss caused, or allegedly caused, by the use of such external resources will not be accounted to Comparemart or any of its third parties.
Membership Eligibility and Registration
Comparemart’s services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Comparemart may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions. Individuals under the age of 18 must at all times use Comparemart’s services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the adult is the user and is responsible for any and all activities.
You must keep your account information up-to-date and accurate at all times, including a valid email address. You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person.
Comparemart’s services are not available to temporarily or indefinitely suspended Comparemart members. Comparemart reserves the right, in Comparemart’s sole discretion, to cancel unconfirmed or inactive accounts. Comparemart reserves the right to refuse service to anyone, for any reason, at any time.
Legal obligations and limits on Liability
Hyperlinks, advertisement banners, product information and corporate information and the like do not constitute a recommendation from Comparemart of third parties. Comparemart assumes no liability for their contents, inclusive of prices and the availability of products.
Any matter in relation to or arising from the use of the Website, including any breach or suspected breach of these Terms of Service, or your violation of any law or of the rights of any third party that can lead to a third party soliciting claims and/or damages to us and our partners and employees, will be compensated by you.
Any liability for damage to your computer system or loss of data that results from using the Website shall not be accepted by Comparemart. We also cannot guarantee the integrity of the files that you may download or that they are free of viruses, contamination or other types of threats.
COMPAREMART does not hold liability and reserves the right to modify or discontinue the Comparemart Website or Services, in part or in whole, temporarily or permanently, or to launch new services or improvements, with or without prior notice.
By purchasing an item you agree to be bound by the conditions of sale included in the item’s description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful. Comparemart is not responsible for the side effects one might endure by the use of the products sold at Comparemart. Comparemart takes all steps to ensure that the seller is genuine but cannot guarantee the quality, safety or legality of any aspect of the items listed or the accuracy of the listings.
Cancellation by Comparemart:
Such situations are avoided but if raised please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Can I cancel the Order?
The customer can only cancel the order within 24 hours of placing the order. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified of the same.
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been placed successfully.
Customer not available at time of delivery.
If the courier company has made 3 attempts to deliver your package and you were not available to accept/receive the package then the courier company will abandon or destroy the shipment at their destination. However we recommend you to contact the local courier office along with your tracking number for an alternate delivery instruction. Please be aware that once the courier company destroys or abandons your shipment, we will not be responsible for not fulfilling the order.
If you wish to avail refund in such a case, we will refund only after we receive the returned shipment package and subsequently a deduction of two way return shipping charges will be applied.
Conditions of Return:
Clothes and jewellery must not be used (other than for trial), altered, washed, soiled or damaged in any way. Return is acceptable only within 7 days from date of delivery. Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged. Returns shipping cost will not be covered by Comparemart.co.in ‘Made to order’ Clothes and jewellery are not covered under the return policy.
Packaging Advice for Return:
It is of utmost importance that the items do not get damaged on their return shipping. For Jewellery, please use cotton, bubble wrap, paper or foam to do some kind of padding around the product. For Apparel, please cover the package in polythene plastic and return it in an envelope to avoid damage due to rain. In case of international parcels, the package should be returned with signature requirement upon delivery. This is done to ensure that we receive the parcel correctly/safely.
Comparemart reserves the sole right to accept or deny refunds and will act reasonably in the common interest of both parties involved. Purchases are only retractable in exceptional circumstances, such as when the seller materially changes the item’s description after a purchase has been made, a clear typographical error is made, or there if a seller defaults in any way with the product listed or in the delivery of the same. In case of returns without delivery of product refund cannot be processed.
What we do about mispricings:
Despite our best efforts, a small number of the many thousands of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures. If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.
Cancellation of Fraudulent/Loss to business Orders:
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Comparemart.co.in reserves the right to cancel all past, pending and future orders without any liability. Comparemart.co.in also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.
The customer may be considered fraudulent if any of the following scenarios are met:
Customer doesn’t reply to the payment verification mail sent by Comparemart
Customer fails to produce adequate documents during the payment details verification
Misuse of another customer’s phone/email
Customer uses invalid email and phone no.
Overuse of a voucher code
Customer returns the wrong product
Customer refuses to pay for an order
Customer is involved in the snatch and run for any order
Color & Description Disclaimer:
The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only approximate values. While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received. Comparemart.co.in firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits or accessories ordered. It is practically impossible for Comparemart’s Designers to replicate the same colors on an outfit as seen on your monitor. A variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and weather, type of camera used for photography or type and settings on the computer monitor. We wish to clarify and ascertain that every customer who orders any outfit from Comparemart.com is aware of this genuine problem.
While ordering on internet, we suggest that customers should be extra careful of following –
Red, maroon and orange colors have a higher tendency to reflect a different shade than other colors. For example even if you yourself try to photograph from a digital camera or scan a red garment, in most of the cases it will show either as maroon or orange on the computer monitor and vice versa. Though imaging technology has advanced, still no foolproof solution to this problem is available at the moment.
Many a time’s green and blue shades also overlap. Same is the case with off-white, white and cream colors.
Sea Green color sometimes looks Aqua blue and the other way around.
Some fabrics like raw silk, khadi silk, cotton silk, south cotton, brocade have a textured effect where we can see the weaving & threads are visible in different directions which is an inherent characteristic or feature of that fabric and proof of its authenticity. These are not defects. This raw finish is the beauty of these fabrics.
Handcrafted, hand dyed, hand printed, hand painted, hand embroidered, handloom, hand weaved products will always have minor differences when we compare them as they are not made by machines. Each piece will be unique. Handicraft artisans always try their best to make each piece better than the previous one. So, the product will always have minor variation keeping the same theme constant in artistic manner. The raw finish of the handicrafts cannot be compared with machine finished products as this raw finish is the beauty of the handicrafts items.
Beads and Sequences missing or Coming off:
We believe that customers who are ordering items with sequins and other beaded embroidery are aware of the fact that these shiny embellishments have a tendency to come off. Even with the best of handling and care this cannot be avoided altogether. Many a times during strict physical checking at the customs during transit, more than usual sequences and beads come off. Many a times it may happen that you open a box and find some pieces falling down on the floor. Or you wear the dress and in few hours you might lose some of them. Do not panic or over-react because if you look with a magnifying glass at any such dresses / saris worn by others, you will most certainly find some pieces missing or almost at a state of falling down. Your are deemed to have accepted the terms and conditions. Comparemart.co.in reserves right to time modify the Terms & Conditions
The refund for prepaid orders will be done after investigation which usually requires 3-4 business day. The process will include investigation with the concerned departments.
Liability & Warranty:
IN NO EVENT SHALL COMPAREMART, AND (AS APPLICABLE) COMPAREMART’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR COMPAREMART’S SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE, COMPAREMART’S SERVICES, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. COMPAREMART’S LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF COMPAREMART’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO COMPAREMART IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, AND (B) INR1000. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
YOU AGREE TO INDEMNIFY AND HOLD COMPAREMART AND (AS APPLICABLE) COMPAREMART’S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
We, our subsidiaries, officers, directors, employees and our suppliers provide the Site and the Services on an “as is” basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the Site and/or the Services. If any provision of this User Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforceable. We reserve the right to alter these Terms & Conditions at any time. If the alterations constitute a material change to the Terms & Conditions , we will notify you via email according to the preference expressed on your account. What constitutes a “material change” will be determined at our sole discretion, in good faith and using common sense and reasonable judgement. You agree that this User Agreement and all incorporated agreements may be automatically assigned by Comparemart, in our sole discretion, to a third party in the event of a merger or acquisition or any other event. You and Comparemart are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this User Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This User Agreement sets forth the entire understanding and agreement between us with respect to its subject matter. No oral explanation or oral information given by any party shall alter the interpretation of this User Agreement. This Agreement will prevail over any conditions of sale imposed by a seller. Our Fees Policy is incorporated in this User Agreement by reference. The fees policy may be amended from time to time and material changes will be posted on the Site and sent to you at your registered email address.